Contact - FiboSearch – autocomplete search for WooCommerce

Contact & support

For questions relating to technical support, sales enquiries and general issues

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Can't find your license key? Go to your account and click the tab “Licenses”.

You can also create a support ticket directly via WordPress Admin dashboard on your website.

Go to WooCommerce -> FiboSearch -> Contact

FAQ

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What’s the difference between FiboSearch Pro vs Free?: FiboSearch's Pro version is for all online sellers looking to increase sales by providing an ultra-fast and advanced search engine to their clients. The main difference is search speed. For some online stores that offer a lot of products for sale, search speed can be increased up to 10x, providing a whole new experience to end users. Also, the Pro version has a lot of extra features like fuzzy search, synonyms and more. See full comparison here.
What payment methods do you accept?: You can pay with your credit card via Stripe or by PayPal.
Can I cancel my subscription at any time?: Yes. If you ever decide that FiboSearch Pro isn’t the best plugin for your business, simply cancel your subscription in your account via Renewals & Billing -> Cancel Auto-Renew.
Do you offer refunds?: We have a refund policy which lets you cancel your purchase and get a refund during the first 30 days.
Can I upgrade a plan after I have already purchased one?: Yes, you can upgrade your plan in your account via Licenses -> Upgrade to....

Can I use the same licence on Production and Staging Sites?: Sure, you can use one license for Live / Production, Staging, Dev and Localhost Sites. Read more about License Utilization and criteria.
Do you offer a Trial version?: We don’t offer a demo version of FiboSearch Pro for trial. However, we have a refund policy which lets you cancel your purchase and get a refund during the first 30 days. So you can try it for a month and then decide if you want to keep it or not.
Can I transfer the FiboSearch Pro license key from one domain to another?: Of course! Just deactivate the plugin from the previous domain and activate it on the new one. You can manage it in your account via Websites -> Choose your website -> Licence -> Deactivate or via WP Admin dashboard in WooCommerce -> FiboSearch -> My Account.
What happens if I don’t renew my license after one year? Will FiboSearch Pro still work?: Your existing project will remain intact. The only difference is support and updates.